All shipping & delivery is free.
As soon as your purchase a product and place your order, you will receive an automated confirmation email from Humidor HQ. Once the payment is processed, we will ship your product immediately. All products in stock ship out within 1-5 business days, unless stated otherwise.
Our return policy lasts for 30 days. If 30 days have passed since your purchase, unfortunately we can’t offer you a refund or exchange.
On many returns, a 20% re-stocking fee may be deducted from your refund. This varies brand to brand and is up to the discretion of the brand manufacturer. As dealers, we are required to follow the refund policies of the individual brand manufacturers.
If your return is approved, your refund will be processed with a credit automatically applied to your credit card or original method of payment.
Please contact us before shipping your return so that we can generate a return authorization (RMA) and specify the correct shipping address.